Tribal Couple Dokra

SHIPPING AND DELIVERY

• Once our system processes your order, the products are inspected thoroughly to ensure they are in perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Purchases are shipped from our own or third-party warehouses / office. Our endeavor is to make sure the product reaches you within 5-10 business days from the receipt of order and payment depending on the address for delivery. However, in case of force majeure events or for reasons beyond our control, delivery might get slightly delayed beyond estimated timelines (we disclaim our liability in such cases) and we shall keep the customers updated in case of such events.
• Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track the status of your package through the website of our delivery partner after your order is dispatched from our warehouse. In case of any queries relating to the order, you can email your query to care@stringofstories.com
• Shipping charges on our products shall be mentioned at the time of checkout. We do free shipping worldwide as given hereunder. The shipping charges wherever applicable are based on basket size. In cases where the basket size becomes voluminous, we charge a nominal fee as oversized packaging charges, to accommodate and safely deliver all the items ordered.
• Delivery time: Standard - Transit time is 5-10 business days (For orders placed before 11 am between Monday to Saturday, the product shall be processed the same day. For orders placed post 11am, the product shall be processed the following day. Delivery timelines shall be calculated from the day following the order processing day).